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Product Update: 3 · 2026

Less manual fiddling, fewer booking headaches, and a little more logic where it was badly needed.

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Update number three of 2026 isn't here to dazzle you with fireworks — it's here to quietly fix the stuff that was driving you quietly insane. Less tab-switching chaos, fewer "why did it do that?" moments, and a booking flow that finally behaves like a reasonable adult. You're welcome.

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AI Email Agent: Because Your Team Has Better Things to Do Than Copy-Paste RFPs

Meet your new inbox intern — except it never sleeps, never misses a detail, and won't eat your snacks.

AI Email Agents automatically read inbound RFPs, extract key event details (dates, guest count, rooms, F&B, and more), and submit fully structured booking requests into MeetingPackage. No copy-pasting. No manual data entry. No "wait, how many guests did they say?"

If details are missing, the AI politely follows up with the customer — in their language, in your tone. If they ghost it, automated reminders kick in. And if an RFP is too big to ignore, priority escalation alerts make sure your sales team is on it fast.

What used to take 30–60 minutes per email now takes seconds. Your inbox called — it's finally under control.

Read more about AI Email Agents →

Other awesome product updates

Original Cvent RFP Now Included in Documents

The original Cvent RFP is now attached to printable documents automatically — no more hunting through tabs, inboxes, or the void to find what the client actually asked for.

All the event details, right there in the source document. Radical concept, we know.

Read more about documents →

Flexible Tax Display at Booking Level

Tax display can now be configured per booking, overriding organisation defaults when the situation calls for it. Because "one size fits all" has never once been true in hospitality.

Sales teams can now tailor pricing presentation to match different markets, customer types, and the general chaos of real-world deals.

Read more about Tax Display →

Provisional Holds Now Block Availability

Rooms under a provisional hold are now actually, properly, unavailable to everyone else during that period. Revolutionary, yes.

No more accidental double-selling, no more awkward "we may have sold your tentative booking to someone else" conversations. Offline offers and instant booking can now coexist peacefully.

Read more about provisional hold date →

Line Item Discounts Across Order Management and eProposal

Line item discounts now show up across both OM and eProposal — original price, discounted price, the works. Customers can see exactly what they're getting, and your team doesn't have to manually patch the gap between "what we quoted" and "what the system shows."

Better negotiation. Cleaner proposals. More signed-on-the-dotted-line moments.

Read more about Line Item Discounts →

Dynamic Packages for Event Temple

Event Temple packages and catalog items can now be fetched directly inside the Order Management system during the booking process, on demand. No more exiting, switching, importing, and hoping for the best.

Fresh data, when you need it, where you're already working. The workflow now flows.

Wrapping Up

This update was about removing friction — the quiet, grinding kind that slows down deals and makes simple tasks feel unreasonably hard. Proposals are clearer, pricing is more flexible, integrations are more useful, and booking workflows are more dependable.

None of this is decoration. It's the work that saves your team time, catches mistakes before they become problems, and helps more bookings actually get over the line. Onwards.


P.S. Not a MeetingPackage customer yet? Start a Free Trial or Contact Sales